Our cancellation policy
JCR Sports Coaching (“we”, “our”, “us”) operate a 24 hour cancellation policy.
We operate a cancellation policy to minimise the number of no-shows as this then takes away a potential session that another player may have been able to have. If you cancel within 24 hours of your session then 100% of the session will need to be paid for.
Before making any charges we will always try to rearrange your session to another time slot, within a 1 week period.
If you have any outstanding cancellation fees, you will not be able to use our services until any outstanding payments have been made. Once these payments have been made, you will be able to carry on using our services as you would like.
Where we have to cancel our sessions for any reason, e.g. bad weather or staff illness you will not be required to pay for your sessions, and we will let you know with as much time as possible. In the instance, where you have already paid for your sessions we will offer you a refund in the form of credit with ourselves.
Any queries regarding our cancellation policy, please direct contact to firstname.lastname@example.org.
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Want to Join The Squad?
If you would like to join the JCR Sports Coaching squad, we’re waiting for you! To get in touch with us regarding your coaching requirements, please do not hesitate to use any of the methods provided through the website to reach out.